In our blog we offer you normally topics of general interest to our pets , but this time we wanted to give publicity to a story that should be covered. It is the story of a traveler, Francisco Javier Ramos, who lost her dog by the negligence of staff of Air Berlin.
The story found in the newspaper information and dates back to July, when Ramos returned to Palma de Mallorca after spending a few days in Seville, on a flight of that company. His pet English bulldog named Nano, traveling with him. However, from the moment the owner realized something was wrong when warning the different treatment dispensed to Air Berlin pets : in the news, citing Ramos words tell us that while other animals were shipped in their respective flights in the same car with bags and a tarp that protected them from the sun, his company was "a sort of lift" without protection, so only had an opaque glass for the operator.
Prior to shipment, even Ramos failed to provide him with his Nano a bowl of water to try to quench the thirst that certainly must feel, denied claiming that it was within company policies regarding pets . The sad denouement took place already in Palma: after waiting for fifteen minutes so fruitless to the appearance of the carrier, Air Berlin ended up telling the owner that his dog "may need veterinary assistance" to be still in the basket. The attendance was not precise since Nano had already died of heat stroke which had been subjected.
The carrier simply offer compensation of one hundred euros for a new journey, evidently not only a tiny amount, but it implies a lack of respect for the damage to sentimental level. On Thursday 17 the trial will take place in which Air Berlin Ramos claims, through Reclamador.es, 2635 euros compensation.
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